Dynamics CRM Upgrade | Dynamics 365
AMS Dynamics 365 upgrade service
Upgrade to Dynamics 365
- An easy to use, faster system
- Accessible from anywhere
- Fully supported by Microsoft
- Work smarter
Why should I upgrade to Dynamics 365?
- Quite simply it’s a big improvement on previous versions of Dynamics CRM
- It’s much easier and more intuitive to use
- You’ll work faster and with fewer frustrations
- You can access Dynamics 365 anywhere on any device
- There are lots of new integrations to link your systems together and save time
Find out about Dynamics 365 sales
How does an upgrade to Dynamics 365 work?
Each upgrade is different, so the first job is to chat about your current system
We decide together whether you need a simple upgrade or a full rebuild
We schedule your upgrade work to be as quick as possible, causing minimum business impact
Do I have to upgrade Dynamics?
- Yes, you could continue to use your old version of Microsoft Dynamics CRM. If you know the system well, you might be able to keep it maintained. But, once Microsoft stop releasing fixes for the product, you stand a greater chance of having security problems, or failures.
- Microsoft sets limited lifespans for their products and depending on your version you’ll soon not be able to get support for your product.
- If your version of dynamics isn’t supported anymore, you’ll miss out on useful product upgrades
- In the short term there way be some upheaval, but once you upgrade you’ll never look back.
When does my Dynamics CRM stop being supported by Microsoft?
| Product | Lifecycle Start Date | Mainstream Support End Date | Extended Support End Date |
|---|---|---|---|
| Microsoft Business Solutions CRM 1.0 | 1/1/2003 | 7/11/2006 | Not Applicable |
| Microsoft CRM 1.2 | 10/31/2003 | 1/9/2007 | Not Applicable |
| Microsoft Dynamics CRM 3.0 | 12/1/2005 | 4/12/2011 | 4/12/2016 |
| Microsoft Dynamics CRM 4.0 | 2/29/2008 | 4/9/2013 | 4/10/2018 |
| Dynamics CRM 2011 | 5/18/2011 | 7/12/2016 | 7/13/2021 |
| Dynamics CRM 2013 Service Pack 1 | 5/7/2014 | 1/8/2019 | 1/9/2024 |
| Dynamics CRM 2013 | 1/12/2014 | Not Applicable | Not Applicable |
| Dynamics CRM 2015 | 2/11/2015 | 1/14/2020 | 1/14/2025 |
| Dynamics CRM 2016 | 11/30/2015 | Not Applicable | Not Applicable |
| Dynamics CRM 2016 Service Pack 1 | 5/23/2016 | Not Applicable | Not Applicable |
More about Microsoft’s lifecycle policy
Looking to upgrade Dynamics Nav to Business Central instead ?
How long will it take to upgrade to Dynamics 365?
The upgrade takes more time the older your system is
You can only upgrade one version at a time.
So for example, to get from CRM 2013 to Dynamics 365 you’d have to first upgrade to 2015, then 2016 and finally Dynamics 365
Is this an opportunity to make improvements?
If your system hasn’t been updated in a while, and your processes and business needs have changed, you should consider a rebuild. In some cases this could take less time than a complex upgrade, and then, at the end, you have a system fit for your current needs
- A simple upgrade can take just a couple of days
- Most upgrades take place over a 2 week period
- Larger system rebuilds can be staged over a number of milestones and can take 2 months or more.
What about Licencing?
- If you’re upgrading from Microsoft Dynamics CRM on-premise, then you’ll need to purchase add-on cloud licences.
- Dynamics 365 is a subscription service. You pay on a per user, per month basis for most services. You may well save money on licences after you upgrade.
Let us help you make the best Microsoft Dynamics CRM upgrade choices
Find out the best way to upgrade your CRM to
Microsoft Dynamics 365
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