Marketing

Should I Move From Dynamics Marketing to Customer Insights?
In July 2023, Microsoft announced the merger of Dynamics 365 Customer Insights and Dynamics 365 Marketing into a new unified offering called…

Dynamics 365 and the Power of Feedback: Customer Voice
Why listen to your customers? Listening to your customers isn’t just about gathering a few online reviews or going through some survey…

Hidden Marketing Features of Dynamics 365 Sales
How to Use Dynamics 365 Sales for marketing without buying Dynamics 365 Marketing (Customer Insights) Includes HTML email editorsMarketing automation Analytics In…

How To Run Marketing Campaigns With Dynamics 365 Sales
How to Use Dynamics 365 Sales to create marketing campaigns without buying Dynamics 365 Marketing Microsoft recently released Dynamics 365 Marketing which…

Dynamics 365 Customer Insights (Marketing) FAQs : Sending emails
Our frequently asked questions about customer journeys, segments and deliverability in Dynamics 365 Customer Insights (Marketing) When do customer journeys start sending…

Dynamics 365 Marketing: What’s New – April 2022
Here’s what improvements you can expect between April 2022 and September 2022 if you use Dynamics 365 Marketing. The updates are part…

How To Create Simple Text Emails in Dynamics Marketing (Customer Insights)
Dynamics 365 Marketing (Customer Insights) has a great drag and drop editor, which is simple to use and produces great looking emails….

Dynamics 365 Marketing FAQs : Creating emails
Dynamics 365 Marketing is now called Dynamics 365 Customer Insights The questions we’re most often asked about building emails in Dynamics 365…

Dynamics 365 Marketing FAQs : Setting up Marketing
Dynamics Marketing is now known as Dynamics 365 Customer Insights Here’s the most popular questions we’ve heard about about Dynamics 365 Marketing…

How to Send Customer Voice Surveys with Dynamics 365
You might want to send surveys to your customers to get feedback about Or you might want to send out a poll…

How to Create Subscription Centres in Dynamics 365 Marketing
Email subscription management using Dynamics 365 Marketing NOTE: Dynamics 365 Marketing is now called Dynamics 365 Customer Insights Subscription centers are webpages…

Dynamics 365 Marketing : What’s New – April 2021
During April and May 2021 Microsoft begin rolling out updates to Dynamics 365 Marketing. This is part of their regular release cycle…

It’s Great When You Automate – AMS TV 58
What do you do when you’ve not got time to send individual follow up emails to everybody you meet? How do you…
Premier League Marketing Automation – AMS TV 24
This week, Mark from All My Systems visited Huddersfield Town Football Club to find out how they communicate with fans and businesses…

Can We Send Marketing Emails and Build Campaigns with Dynamics?
Using Microsoft Dynamics 365 for email marketing Absolutely, You Can Send and Track Emails with Microsoft Dynamics 365! One of the fantastic…